Help Center
Find answers, get support, and connect with our team across all X Group companies.
Support by Company
CODEX Support
Cloud hosting, VPS, and domain support
XTEL Support
VoIP, telecom, and connectivity support
CYBERX Support
Security services and incident response
XPAY Support
Payment gateway and transaction support
Frequently Asked Questions
How do I contact X Group support?
Each X Group company has its own dedicated support team. Select the relevant company above to access their support portal.
What are your support hours?
Our support teams operate 24/7 for critical issues. Standard support is available during business hours in your region.
How do I report a security issue?
For security concerns, contact CYBERX directly at security@x.co.tz or through the CYBERX support portal.
Where can I find documentation?
Each company maintains its own documentation. Visit the relevant company website for API docs, guides, and tutorials.
Global Support Lines
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